Got a question that is not answered below? Email us for a rapid response between 6a-10p!

General Booking Questions



  • Are there any agency fees on top of the hourly rate? There is a monthly service fee of $13 charged at the end of the month for any usage in that past month. This does not change whether you use us 1 time, or 20 times within that month!
  • Do we tip our nanny? Of course nannies always appreciate tips, but it is never expected
  • First time user? We collect your credit card information over the phone before your first care date, so give us a call!