Privacy Policy
Effective Date: November 12, 2025

Portland Nanny ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using the Portland Nanny website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information
Personal information you voluntarily provide to us may include:
- Full name
- Email address
- Phone number
- Home address or service location
- Employment-related information (for nannies)
- Family and childcare-related information (for families)
- Payment or billing information
- Any other information you choose to provide through forms, applications, or communications

Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed and time spent on the site
- Referring URLs
- Cookies and similar tracking technologies

2. How We Use Your Information
We use the information we collect for purposes including:
- Providing, operating, and managing our services
- Matching families with nannies
- Processing applications, placements, and payments
- Communicating with you regarding services, updates, and support
- Improving our website and services
- Enforcing our terms and policies
- Complying with legal and regulatory obligations

3. Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:
- With Service Providers: Third-party vendors who assist with operations such as payroll, background checks, website hosting, and payment processing
- With Families or Nannies: Limited information shared for placement, scheduling, or service coordination
- Legal Requirements: When required by law, subpoena, court order, or legal process
- Business Transfers: In connection if ever with a merger, sale, or transfer of assets

4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance your experience and analyze website usage. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the information we hold about you
- Request corrections or updates
- Request deletion of your information
- Opt out of certain communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise your rights, please contact us using the information below.

8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.

11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Portland Nanny
Email: booking@portlandnanny.com
Phone: 503.586.4775